Important Information
Your questions answered
The Hotel
How large are the hotel grounds?
The grounds are extensive — from the Moorish gardens and outdoor pool to the private beach, restaurants, tennis courts and event spaces.
How far is the beach from the hotel rooms?
The beach is accessed directly from the hotel - a short, easy walk from reception.
Do I need to book facilities in advance?
The pool, gym and beach are available to all guests without booking.
Some activities, particularly water sports, treatments and sports programme sessions benefit from advance reservation. Contact the concierge and they'll arrange everything.
Shuttle Boats
How often do the shuttle boats run?
The shuttle runs regularly throughout the day during the season. Full timetables are available at the concierge desk and updated seasonally.
Is the shuttle boat included for hotel guests?
Yes, the shuttle boat service is complimentary for all hotel guests throughout the season.
Where does the shuttle boat drop off in Venice?
The launch departs from the hotel's private pier and arrives at a landing near San Marco, putting you at the heart of the city in around 30 minutes.
Can I arrange a private crossing?
Yes, private crossings can be arranged through the concierge, ideal if you'd prefer a dedicated boat at a specific time.
Venice Film Festival
When does the Venice Film Festival take place?
The Festival will take place from 2 September to 12 September 2026.
Has the hotel always been involved in the Film Festival?
Since 1932, the very first edition. Hotel Excelsior has been the official home of the Venice Film Festival for over ninety years. The connection is woven into the fabric of the hotel.
Is the hotel particularly busy during the Festival?
Yes, the Film Festival period is one of our most sought-after times of year. We strongly recommend booking well in advance if you plan to visit during this time.
Can guests attend Film Festival screenings?
The Festival takes place across venues on the Lido, with main screenings at the Palazzo del Cinema. As our guest, you're perfectly placed for the full experience. Our team can advise on accreditation and public screenings.
Cabanas
How do I reserve a cabana?
Cabanas can be booked directly with the hotel team. We strongly recommend reserving in advance - they are in high demand throughout the season.
Can I rent a cabana for the whole season?
Yes, seasonal cabana hire is available for guests who'd like a fixed spot on the beach all summer. Contact the hotel for pricing and availability.
What's included with a cabana?
Sunloungers, towels and dedicated service from our beach team. Food and drinks can be ordered directly from the beach bar.
Are cabanas available to non-hotel guests?
Cabanas are primarily reserved for hotel guests, though we also welcome local residents and seasonal holders. Contact the hotel for availability.
Beach Activities
What water sports are available?
Windsurfing, kayaking, sailing and paddleboarding are all available from the beach team throughout the season. Equipment and guidance are available if needed.
Do I need to book activities in advance?
Advance booking is recommended, particularly in peak summer. Contact the concierge or guest relations team to reserve ahead of your stay.
Is there a minimum age for water sports?
Age and ability requirements vary by activity. Contact our beach team for details and they'll help match the right activity to every member of your group.
Getting Here
There are more ways to reach the Lido than you might think.